Your account and computers

Your DemoVexa account holds your plan and lets you use the app on your computers. You manage it at app.demovexa.com. This page covers signing up, signing the app in, managing computers, and what happens offline or when a plan ends.

Your account is separate from the Claude and ElevenLabs accounts the app uses to write and voice your videos. Those connect in the app's Settings.

#Create an account

Go to app.demovexa.com and sign up in one of three ways:

• Email and password. You'll get an email to confirm your address.
• Google.
• A sign-in link sent to your email.

Every new account starts with a free 14-day trial. It begins when your email is confirmed, and you don't need a card. See Plans and usage for what the trial includes.

#Sign the app in

The app on your computer needs to be signed in to your account before you can make videos. Until it is, a bar at the top of every page says Sign in to your DemoVexa account to make videos.

1. Click Sign in to DemoVexa. It's in the Account step of the first-run setup, in Settings → Account, and behind the Sign in button on that bar.
2. DemoVexa shows a code like ABCD-EFGH and opens app.demovexa.com/activate in your browser.
3. Sign in to your account there if you aren't already (or start a free trial).
4. Check that the code and the computer name match, then click Yes, sign in.

The app notices within a few seconds and shows your plan. Settings → Account then shows your plan, this month's videos and renders, and when your allowance resets.

#Computers

Each plan allows a set number of computers:

#See and sign out computers

1. Sign in at app.demovexa.com.
2. Open Computers. It lists every computer signed in to your account.
3. Click Sign out next to a computer you no longer use.

That frees its place for another computer. To sign out the computer you're on, use Settings → Account → Sign out of this computer in the app.

#When all your computers are in use

If you try to sign in a new computer and your plan's computers are all in use, the approval page tells you. Sign out one of your other computers on the Computers page, or upgrade to a plan with more computers (see Billing).

#Working offline

The app checks your plan when it starts and twice a day (or right away with Settings → Account → Check plan now). If it can't reach DemoVexa, it keeps working offline for up to 14 days, counting the videos and renders you make against your allowance and reporting them when it's back online. Connect to the internet within that time so it can check in again.

Building and voicing videos still needs Claude and ElevenLabs, which are online services.

#When a trial or plan ends

If your trial or plan ends, the app becomes read-only:

• Your existing projects, videos and renders stay available, and you can still play and download them.
• New videos, voiceovers, builds and renders are blocked until you choose a plan. The bar at the top of the app links to your billing page.

Choose a plan from your account to carry on. See Billing.

#Related

• Plans and usage
• Billing
• Privacy and your data